Six sigma and mumbai dabbawala. 1. WELCOME TO SIX SIGMA PRESENTATION; 2. PRESENTED BYSandeep ManeAnkitSonam. The dabbawala are an extraordinary association of more than individuals in Mumbai. “Dabba” simply signifies “lunch box”; “walla” implies. abstract dabbawala are people in mumbai, india, whose job is carrying and delivering dabbawalas has achived six sigma with their commitment honesty and.

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He wants lunch, so his wife would have to get up at four to cook it and send it with him. Share feedback with manufacturing and sourcing to improve future manufacturing and designs.

Incustomers stopped taking food. Everyone is the shareholder of the Association.

The unsurpassed 125-year-old network that feeds Mumbai

Let me speak about mukadal group leaders. Sue Gillman, Aveus partner and co-owner, has led development, planning, operations and supply chain improvement efforts for 25 years.

They achieved six sigma in following aspects. Other people also liked the idea and the demand for Dabba delivery soared.

Managers need to be able to make best use of their time, talent and of other people to work with and through others to achieve corporate objectives. Whatever profits they can equally distributed within itself. By using Six Sigma, a business can set up a team of experienced employees from all levels within the organisation and from every functional department. The coding system founder Mr.

Deploy CTQs and predict sigma capability.

Lunch boxes are marked in several ways: As the city grew, the demand for dabba delivery grew too. A Bombay lunchbox 24 June As you know, six-sigma siga a process, not a statistic. Jeetendra Jain, in the British Council of India, contacted dabbawala to arrange a visit. A group has 10, 20, or 25 dabbawallas, depending on the density of customers in your area, and their in-charge is the wix leader. Medge told Subrata Chakravarty, the lead author of the “Fast Food” article by Forbes where this claim first appeared, [27] that dabbawalas make a mistake “almost never, maybe once every two months” and this statement was dabbawalw by Subrata Chakravarty to be a rate of “one mistake in 8 million deliveries.


Co-founder and CEO Mohit Kumar says they contacted the dabbawalas to get some pointers when they expanded into Mumbai a year ago. Reduced Cycle Time Unfortunately, most projects firms embark on end up extending beyond their original deadline often because there are changes in project scope or there is a shift in management policy. One is that the Mumbai local signa have lines extending km and two, they are crowded. I was impressed by the efficiency and complexity of the process by which sometiffin boxes were sorted, transported, delivered and returned each day by people who were mostly illiterate and unsophisticated.

And on the crowded streets of Dabbwaala, trains and bicycles are quicker than cars and motorbikes. Strict timekeeping even extends to customers — if the full lunchbox is late for collection in the morning more than two or three times, they are dropped. I wanted the Dabbawalas to learn computers and English. Even so, as the convenience of app-based delivery services catches on, will dabbawals dabbawalas keep up?

Log In Sign Up. Prince Charles accepted these conditions. Following them around for the day is tough work.

4 Reasons the Dabbawala Supply Chain Succeeds While Corporate Giants Struggle

Retrieved from ” https: Shubham Vashisht Roll No.: Theresa’s Boys High School. The empty boxes are collected after lunch or the next day and sent back to the respective houses. His fifth job is to go from Church Gate to deliver 30 tiffins to NarimanPoint.

In the beginning it was simple colour coding. Measure the process Analyze Determine the analysis tools and methods to be used. In40, meal workers went on strike. Optimize Determine process capability. Dabbawala then gave me an example of a teacher, sihma earns only Rs per month as a government rule.


Instead, in rushes the dabbawalla, making it so that she can send off the lunch at sihma to get to the office at one, giving her an dabbaala five hours of sleep.

Any more than that would be unforgivable to customers.

They are talking to Indian e-commerce giant Flipkart about carrying out last-mile deliveries. Sixteen dabbawalas went zix Delhi to collect the Six Sigma certification.

But, two days into the research, I was taken aback by the passion of these people. From Wikipedia, the free encyclopedia. Six months before his visit, Mr.

Dabbawala – Wikipedia

The three heads of the organization are former runners themselves and now give talks at major business colleges around the world on a system of organization and efficiency which came naturally to them. Combined with local knowledge, mapping technology could help create better delivery routes that can be adapted quickly as customers join and leave. We now take look in the routine course of action Dabbawallas i.

Known for incisive operating model strategy, holistic problem solving and collaborative change coaching, Sue has held progressive leadership positions at Seagate Technology, where she founded and led the Lean Enterprise practice, which redefined global supply chain disciplines and generated hundreds of millions of dollars in profit, capacity and speed-to-market benefits for the company and its suppliers.

An adapted version of the speech is presented here. They are also used by meal suppliers in Mumbai, who pay them to ferry lunchboxes with ready-cooked meals from central kitchens to customers and back.

There was an inauguration of a book written by Shobha Bondre. Safety – The Local train of Mumbai are always much crowed and it is very tough to take even small luggage during peak times.